Returns & Exchanges

At Strike, we prioritize the freshness and quality of our food products; if your order arrives damaged or unsatisfactory, we offer a hassle-free resolution within 14 days of delivery. Due to the perishable nature of our goods, we provide full refunds or replacements to ensure you always have the best culinary experience.

Return Process

• 1.
  Report the Issue

  Contact our support team within 48 hours of receiving your order, providing your order number and clear photos of any damaged or incorrect items.

• 2.
  Verification Process

  Our quality assurance team will review your claim and the provided documentation to determine if a refund or a replacement is the best solution.

• 3.
  Approval Notification

  Once your request is approved, you will receive an email confirmation detailing your refund status or the tracking information for your replacement shipment.

• 4.
  Receive Your Refund

  Approved refunds are processed immediately and will appear on your original payment method within 5 to 7 business days, depending on your bank.